Shipping and Delivery Policy
Thank you for choosing Nayoure for your natural well-being products. This Shipping and Delivery Policy outlines our procedures and expectations regarding the shipment and delivery of your orders.
Order Processing:
- Order Confirmation: Once you place an order on our website, you will receive an email confirmation containing your order details. Please review this confirmation carefully to ensure all information is accurate. If you notice any discrepancies, please contact us immediately.
- Order Processing Time: Orders are typically processed and shipped within 5-7 business days after payment confirmation, unless otherwise specified for specific products or during peak periods. Please note that orders placed on weekends or holidays will be processed on the next business day.
Shipping Methods:
- Domestic Shipping: We offer shipping within India using reputable courier services. Shipping options and rates will be displayed at checkout, and you can choose the option that best suits your needs.
- International Shipping: We also offer international shipping to select countries. Shipping options and rates for international orders will be displayed at checkout based on your location and the weight of the package.
Shipping Costs:
Shipping costs are calculated based on the shipping method selected, the destination address, and the weight of the package. You will see the shipping costs clearly displayed at checkout before completing your purchase.
Delivery Times:
- Domestic Delivery: Domestic orders typically arrive within 10-15 business days after shipment, depending on the shipping method selected and your location within the country.
- International Delivery: International delivery times vary depending on the destination country, customs clearance procedures, and local postal services. Generally, international orders arrive within 45 to 60 business days after shipment.
Please note that delivery times are estimates and may be affected by unforeseen circumstances such as weather delays, customs processing, or carrier issues. We cannot guarantee delivery by a specific date but will do our best to ensure your order arrives in a timely manner.
Order Tracking:
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number and instructions on how to track your package. You can use this tracking number to monitor the status of your delivery online.
Delivery Confirmation:
Upon delivery, please ensure that someone is available to receive the package at the specified delivery address. Once the package has been delivered, it is your responsibility to inspect the contents and notify us immediately of any discrepancies or damages.
Lost or Damaged Shipments:
In the rare event that your order is lost or damaged during transit, please contact us as soon as possible so that we can initiate an investigation with the shipping carrier and assist you in resolving the issue.
Contact Us:
If you have any questions or concerns about our Shipping and Delivery Policy, please contact us at nayoure99@gmail.com. Our customer service team is here to assist you with any inquiries or assistance you may need.
By placing an order with Nayoure, you agree to comply with the terms outlined in this Shipping and Delivery Policy.
This Shipping and Delivery Policy was last updated on 26-02-2024.